March 12th - Understanding, Not Resentment

“Whenever someone wrongs you, take a moment to consider what ideas of right and wrong led them to act that way. When you understand this, you'll feel empathy instead of shock or anger. You might even realize that you share, or once shared, similar beliefs, making it easier to forgive them.” - Marcus Aurelius Setbacks are inevitable. A client or colleague may let you down, but instead of reacting with frustration, pause and ask: What’s driving their behavior? Understanding the reasons behind their actions (perhaps stress, misinformation, competing priorities etc) can help shift your emotio...